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Privacy Policy

Who We Are

Naya Properties is a UK-based property investment and sourcing company. Our website address is nayaproperties.co.uk. We are committed to protecting your personal data and handling it responsibly.

What Data We Collect

We collect information you provide directly to us, including:

  • Contact information – your name, email address, phone number
  • Investment criteria – your budget, preferred locations, investment type and goals
  • Property information – if you submit a property for sale, details about the property
  • Communications – any messages you send us via our contact form or email
  • Newsletter subscription – your email address if you subscribe to our investor insights

We also automatically collect certain technical data when you visit our website:

  • IP address and browser type
  • Pages visited and time spent on site
  • Referring website or search terms
  • Device type (desktop, mobile, tablet)

This technical data is collected via Google Analytics (see Cookies section below).

How We Use Your Data

We use your personal data to:

  • Respond to your enquiries and source properties matching your criteria
  • Send you our investor insights newsletter (only if you have subscribed)
  • Improve our website and services
  • Comply with our legal obligations

We do not sell, rent or share your personal data with third parties for their own marketing purposes.

Legal Basis for Processing

We process your data on the following legal bases:

  • Legitimate interests – to respond to your enquiries and provide our services
  • Consent – for newsletter subscriptions and marketing communications
  • Legal obligation – where required by law

Data Sharing

We may share your data with:

  • MailerLite – our email marketing platform, for newsletter subscribers only
  • Google Analytics – for website analytics (anonymised data)
  • WPForms – our form processing provider
  • Legal authorities – if required by law

All third-party providers are GDPR compliant and process data only as instructed by us.

Data Retention

We retain your personal data for as long as necessary to provide our services or as required by law. Enquiry data is retained for up to 3 years. Newsletter subscriber data is retained until you unsubscribe.

Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate data
  • Request deletion of your data
  • Object to or restrict processing
  • Data portability
  • Withdraw consent at any time (for consent-based processing)

To exercise any of these rights, contact us at [email protected]

Cookies

We use cookies to improve your browsing experience. See our Cookie Policy for full details.

Changes to This Policy

We may update this policy from time to time. The date at the top of this page indicates when it was last revised.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Email: [email protected]